Privacy policy & terms of services
Confidentiality
Charli Jane Speaker Services/Get Found Now Club will not at
any time, either directly or indirectly, use for its personal benefit or
disclose, or communicate in any manner any information that is pertaining to its
clients. All your information will be kept strictly confidential. This provision
shall remain effective even after the termination of all agreements and
projects.
Upon termination of agreements, and upon the request of the client, we will
return to our clients all documentation, records or other items that were used
or created by Charli Jane Speaker Services/Get Found Now Club for our clients
during the term of our agreement.
General terms of services agreement
Fees for our coaching sessions must be pre-paid or worked out in payments per
Charli Jane Speaker Services/Get Found Now Club. If you need to work out
payments for the coaching services please
contact us
e-Newsletter subscription opt-out
Charli Jane Speaker Services/Get Found Now Club will from time to time send
subscribers special announcements relating to company news, including new
services or special offers. We promise not to send you any emails unless we have
something important to announce, which we believe would be of benefit to you. We
will not send you any SPAM emails. Only those who have subscribed to our mailing
list will receive email notices from us. Subscribers may cancel their newsletter
subscription at anytime by sending us an
e-mail.
Please ensure that you provide the e-mail address you subscribed with to
unsubscribe.
Membership subscription agreement terms & conditions
Applicable for new and renewing members.
Charli Jane Speaker Services/Get Found Now! Club reserves the right to deny
membership to anyone or to ban anyone from future access to our paid site areas.
We will never discriminate
based on your race, color, religion, national origin, sexual orientation,
gender, marital status, age, or because you receive public assistance.
When signing up for a membership plan, it is implied that you have read, agreed
and accepted the following terms and conditions:
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Trial membership offer (when offered)
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Trial membership entitles you to have full access to membership area and
services for the specified period of the special offer.
Trial membership offers everything that a full paying member is entitled
to except for a speaker profile web page on Charli Jane Speaker
Services/Get Found Now Club website speaker directory.
If you choose to become a full-paying member of Charli Jane Speakers
after your specified trial period, you will then receive your speaker
profile web page.
After specified period has expired, prospective member agrees to pay the
full membership monthly fee per month unless otherwise specified in
special offer.
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Monthly renewal fees
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Member agrees to be automatically billed and renewed every 30 days at
the regular membership investment or the special rate they originally
signed up for.
Please make note that your account will be debited every 30 days, so
your billing date may be on a different day each month, but no sooner
than 30 days apart.
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Failed billing
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In the event that member fails to make agreed upon monthly payment or
payment was denied from members preferred payment processor, your
membership will be automatically cancelled after 5 calendar days until
further arrangements can be made between member and Charli Jane.
Please note if you allow your membership to expire or we have a failed
transaction and it is not resolved by you in 5 days and you wish to
continue to be a member of Charli Jane; you will be required to sign up
again at the regular monthly member fee and any previous specials you
may have had will be terminated.
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Cancellation
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Members can cancel their membership at anytime by simply sending us an
email
Membership Fees are Non Refundable.
Cancellation MUST be done no later than 2 business days prior to
your next monthly membership fee is due to be debited. Remember, it is
billed every 30 days. If you DO NOT cancel before your membership period
expires, you will automatically be renewed and billed for a full month
at the regular membership fee or at the special rate you signed up for.
No refund will be allowed once billing takes place.
Once membership fees have been renewed, the payment process is
irreversible so PLEASE make sure you cancel before you are renewed again
for each month.
New members:
If you sign up with Charli Jane Speaker Services/Get Found Now Club
membership and decide after being in the member area that it is not a
fit for you, then you can cancel but NO refund will be issued once you
were allowed in the member area for any amount of time (1, 10, 20 or 30
days). If you had access to the member area and all the content
including speaking leads for that month, you will be billed for that
month and if you choose to cancel we will stop all further billing.
Yearly: If you wish to join us
at the yearly rate we are happy to have you. Please read our policy here
on payments and refunds for the yearly program:
By joining the yearly Gold Get
Found Now Club you understand and agree that the Gold tier membership is
a full one-year program and you are committing to invest in the entire
program. You further understand and agree that if, for any reason,
you choose to cancel from the program prior to the end of the program,
you are obligated to pay or continue paying any outstanding balance if
you have selected the easy monthly installment option. If you are paying
in full, you understand no refunds will be issued.
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Member benefits
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It is the member’s responsibility to notify Charli Jane of any benefit
they wish to utilize that is not accessible in the member area: Ex.
Ecoaching, speaker profile listing, or any other benefit that has to be
accessed outside of the member area. Charli Jane does from time to time
send out notices to remind members of their benefits and to contact us
to utilize them. It is also the member’s responsibility to provide the
requested information for the building of a personal profile page in the
speakers’ directory. This can be found in your welcome email. Please be
aware of all the benefits that are available to you.
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Account changes
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If you need to make changes to your account such as to advise us of a
change of credit card number or expiration date, mailing address, phone,
etc. please
send us an email
and we can make those changes for you immediately. Do not include new
credit card information in the email, please update your billing through
the billing portal or with a staff member personally.
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Refunds
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At Charli Jane Speaker Services/Get Found Now Club, we make every effort
to ensure proper and timely billing. Should you suspect a billing error,
please let us know right away. All disputes must be sent to us in
writing at the following e-mail:
info@charlijane.com and within 60 days of
the suspected error in order to allow research and processing time. We
may ask you to provide billing statements or other documentation. We
will research the issue, and should a refund be necessary, we will
promptly make the situation right. No refunds will be given after 120
days, so please do contact us immediately after you notice a suspected
error.
For further refund policies please see above under cancellations
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Login info
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Members login details must be kept strictly confidential at all times.
Members agree not to pass on their login details to anyone who has not
paid for a Charli Jane Membership plan.
The Charli Jane membership private site's access records are logged and
monitored daily. If Charli Jane suspects that visitors are being allowed
in our membership site by another member without our written permission
that member will be automatically cancelled and forbidden to enter the
membership area.
Charli Jane reserves the right to deny any person who wants to sign up
as a member. The reason will be sent to you via email if you are denied
membership.
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Lost username or password
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If you lose your log in information, please use the lost login link on
the site, or
send us an email and we will retrieve it for you and send it to you via email. This
second option is not an automated process, as we manually verify your
details before emailing you your login details. We are not responsible
for your being locked out of your access due to forgotten login
information.
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Copyright material
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The content of Charli Jane Speaker Services/Get Found Now Club Members'
private website is owned or licensed by Charli Jane Speaker Services/Get
Found Now Club and trusted partners and is intended for paying members
use only.
Any content that is in our download area is for members only and is copy
written by the author.
Members are allowed to reprint certain content of this website ONLY with
written permission from Charli Jane Speaker Services/Get Found Now Club
or the author.
Recordings of MasterMind classes become the property Charli Jane Speaker
Services/Get Found Now Club, and not the individual participants and may
be used for marketing or other communications purposes.
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Downloads
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Charli Jane Speaker Services/Get Found Now Club assumes no
responsibility to the damage of the members’ or visitors’ computers or
software. A member or a visitor who view or download material content or
interact with this site do so at his or her own risk.
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Charli Jane Speaker
Services Private and/or Group Coaching Agreement
Please read and understand the terms and agreement before signing up for any
coaching programs. Please remember by singing up and purchasing any of our
coaching programs you are agreeing that you understand and agree to the below
terms and agreements.
Agreement
made between Wendi McNeill, Owner, Charli Jane Speaker Services, referred to as
"Coach”
and “YOU”
hereinafter known as “Client”.
Coach/Client Relationship
Coach’s
primary objective in this relationship is project oriented to help the Client
move past barriers to business development, be available for brainstorming,
provide some business education, listen objectively and supply objective
feedback and ideas. As such, the Coach agrees to be direct and honest in her
communications with Client. Likewise, Client agrees to provide honest feedback
to Coach on his/her perceptions of the relationship and to abide by the
conditions set in this Agreement.
Coaching is not Therapy
Client
understands that platinum coaching services offered by Coach is not a substitute
for therapy. Client understands that this Platinum Program includes what is
stipulated in the above agreement.
Confidentiality
Coach will
not use Client information for the Coach’s benefit or communicate in any manner
any information to a third party, with the exception of Coach’s administrative
support, unless the Client provides oral or written permission. Although every
precaution is taken, Client also agrees to hold harmless any wrongful
technological problems associated with computers used to process Client’s
information (i.e., computer hacking, spyware, etc.). Client will not reveal any
personal stories shared by Coach or payment information to anyone unless written
permission is given by Coach.
Results are the Sole Responsibility of the Client
Client
agrees that Coach’s services are consultative in nature and that decisions made
and actions taken, based on input or advice from Coach, are ultimately the
complete responsibility of the Client and Coach shall have no liability or
responsibility for any actions of client taken (or not taken) in connection
therewith. Coach makes no guaranties or warranties, expressed or implied, as to
results to be achieved, or as to the consequences of any actions taken or not
taken by Client. Please remember that the only one who can move your career and
life forward and make it better is you.
Payment Agreements
Client
agrees to pay for the payment option they signed up for and authorizes Coach to
charge that amount to your payment choice upon signing up. ( credit card, check,
PayPal, etc.). Client further agrees to be bound by this
(6-12
month),
non-cancelable commitment and agrees to abide by the program as described in the
Agreement. Client agrees that by signing up for a coaching program, there are no
refunds issued for the remaining days in your program or for payments already
made to Charli Jane Speaker Services for your coaching program.
Coach
reserves the right to modify this Agreement and such modifications shall be
effective upon posting, by Coach, via email.
By signing
up for any of Wendi's coaching programs you agree that if you miss any scheduled
coaching calls, without giving 48 hours notice, you lose that call and cannot
reschedule it. (Exception given for emergencies at the discretion of Coach).
Client also understands that all in-person coaching days and coaching calls
expire at the end of this Commitment Period.
Client
understands that you are responsible for making and paying for your own travel
and hotel arrangements for live, in-person events, meetings, and retreats.
Client understands that if the coaching program is cancelled by client no
refunds are allowed and that the client will also be responsible for
making continued and agreed upon payments until payment term is complete
regardless if client chooses to continue or cancel their coaching program. The
above terms are for clients who opted in to the easy pay option.
This
agreement and performance hereunder shall be governed by the laws of the State
of Nebraska. Sole venue and jurisdiction for any proceedings under this
Agreement shall be in the state and federal courts located in Omaha, NE.
I have read
the policies provided here and I agree to
abide by the terms in this agreement. I understand my role and my coach’s role
in this program and will ask questions to clarify anything I don’t understand
prior to signing up for the coaching program. By signing up online via our
secured shopping cart and making my payment signifies that I am fully satisfied
in my understanding of this agreement, the coaching program I am agreeing to,
and Charli Jane Speaker Services’ policies regarding the guarantees and
warranties of the program.
Disclaimer
Charli Jane Speaker Services/Get Found Now Club cannot provide any warranties or
guarantees of its services or advice provided on this site, expressed or
implied, as much depends on your willingness to help yourself. We do promise,
however, to provide honest, quality service with grace and integrity and we hope
you will enter into this relationship in a spirit of mutual benefit. We believe
you will be satisfied with our service.
We look forward to building an honest, long-term business relationship with you.
If you have any questions or concerns please contact us.
Wendi McNeill
info@CharliJane.com
Phone: 402 218 4426
Updated March 28, 2011
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